Alignment

THE ONE THING YOU CAN’T DO FOR YOURSELF

The one thing you can’t do for yourself… is to coach yourself. Here’s why. You can’t see what you can’t see. Everyone has blind spots. A coach can be an extra set of eyes to assist you in “seeing” and understanding things going on in your organization, marketplace, or even within your leadership team, that…

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Purpose: The Big Why

As a CEO coach, I’m often called on to help address a specific problem. But as the solution is identified and put in place we then turn to how the problem occurred, or more often, why. The answer to why is someone made a decision (or didn’t make a decision) in line with the company’s…

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Managing The Two “Black Holes” of Business

Marketing and Customer Service are the two “black holes” of business. Both are critical, but neither is ever complete. Unlike more tangible areas of work there is no “quota” to exceed, there is no “inventory” to manage, there is no “work order” to complete. But no matter how much is invested in Marketing and Customer…

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The Only Thing Worse Than Getting It Wrong

I hate my smartphone. It lets me make and receive phone calls… sometimes. It tells me when I receive a voice mail… sometimes. It receives and sends texts… sometimes even on the same day that I or the other person intends. It helps me keep my calendar… sometimes, but never works when I need to…

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A Crisis in Business Identity

A company who hit a business downturn contacted me, seeking my help with improving their alignment and efficiency. The deeper I dug I realized this was not an alignment issue. It was an identity crisis. The company had grown quickly. Their rapid success had the company running to keep up, and the inflow of money…

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The Elephant and the Brown Fur Seals (An Elephant Tale)

The Elephant decides it’s time to start a new employee recognition program by doing this he can personally recognize the staff. He calls this program the Frequent Incentive for Staff Happiness or F.I.S.H. His HR Director quickly puts it in place and has F.I.S.H certificates printed up allowing him to hand them out. Each time…

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10 Things Everyone Should Know When Entering The Workplace

  A score of 90% is only an “A” in school. In the workplace 90% is only a passing score. Unlike college, there are much higher grades than “A” in the workplace. Only the problems in school all have answers. The ability to quickly assess whether a problem has a ready answer, identify how much…

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A Powerful Tool and Underutilized Tool for Business Leaders

It Is Lonely At The Top Yeah it’s a cliché, but it’s also true. I’ve mentioned this in several postings because it is something every CEO has to deal with to achieve clarity and peace of mind. One underutilized tool to help with this is a CEO peer groups (also called CEO roundtables). A CEO…

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Elevating Your Leadership Team in Five Simple Steps

As company goals and strategic plans are being set for next year, there is a question I commonly hear whispered by CEOs and organization leaders. How do I elevate my team so we can take the company/organization to the next level? Great question. The key to answering this question is to know the core reason…

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