Business Management

A Crisis in Business Identity

A company who hit a business downturn contacted me, seeking my help with improving their alignment and efficiency. The deeper I dug I realized this was not an alignment issue. It was an identity crisis. The company had grown quickly. Their rapid success had the company running to keep up, and the inflow of money…

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The Elephant and the Brown Fur Seals (An Elephant Tale)

The Elephant decides it’s time to start a new employee recognition program by doing this he can personally recognize the staff. He calls this program the Frequent Incentive for Staff Happiness or F.I.S.H. His HR Director quickly puts it in place and has F.I.S.H certificates printed up allowing him to hand them out. Each time…

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The Unappreciated Leadership Trait That Powers All The Rest

As part of a research project I compiled the “best” leadership traits from over 100 sources, including several that aggregated their information from other sources. The total list comprised 237 different attributes. The most frequently listed attributes were expected. They were: Communication Decisiveness Honesty Integrity Confidence However what was a surprise (at least to me)…

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Be Nice

A while ago I was contacted by a couple of people I know who wanted to meet to discuss my interest in becoming the new CEO of a company. They were investors and board members of the company.   I had already heard the company had severe p programs. But to my great surprise no more…

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When The Leader Emerges

There is much talk these days about leadership. But to me, leadership is not as simple as skill or poise or authority. And I don’t think you become a leader in a classroom. It is much more than just a management approach. But in the good times it is hard to tell a gifted manager…

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CHEATERS NEVER PROSPER

Some all-too common business “cheats.” Marketing Undeliverables. Marketing produces attention grabbing and enticing stories that attract prospects. Now what do you do with the attention? If you allude things you can’t do to get them to take the next step, you erode confidence (of the prospect and your team) no matter how valuable what you…

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Four Responsibilities A CEO Cannot Delegate (and why)

One of the most common tasks I have is to help a CEO in writing their own job description. Since they work in a variety of industries and possess diverse talents and strengths, much of the job description is different for each individual. But there are four responsibilities essential to a CEO’s job description and…

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A Powerful Tool and Underutilized Tool for Business Leaders

It Is Lonely At The Top Yeah it’s a cliché, but it’s also true. I’ve mentioned this in several postings because it is something every CEO has to deal with to achieve clarity and peace of mind. One underutilized tool to help with this is a CEO peer groups (also called CEO roundtables). A CEO…

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Super Hero or Super Team

One of my clients had a short-term opportunity in his line of business as a result of external forces (think demand for gas generators and bottled water after a hurricane). And they jumped on it to take full advantage. They worked all weekend to get the extra product and then had a long week fulfilling…

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