Coaching

Herding Cats

Ever and feel like you spend a lot of time “herding cats.” Do you spend time wondering: Why don’t they just do what they are supposed to? Why do I have to do all the thinking around here? Why can’t they just do what they are told? Before you start banging your head against the…

Read More

Are You Leading Or Complaining?

My son played basketball in his teens, and one day I was searching the Internet for a summer skills camp. I came across a video of a coach teaching his players. The coach on the video said leadership is the entire team’s job, not just one person’s. You need to know the play. You need…

Read More

Managing The Two “Black Holes” of Business

Marketing and Customer Service are the two “black holes” of business. Both are critical, but neither is ever complete. Unlike more tangible areas of work there is no “quota” to exceed, there is no “inventory” to manage, there is no “work order” to complete. But no matter how much is invested in Marketing and Customer…

Read More

The Only Thing Worse Than Getting It Wrong

I hate my smartphone. It lets me make and receive phone calls… sometimes. It tells me when I receive a voice mail… sometimes. It receives and sends texts… sometimes even on the same day that I or the other person intends. It helps me keep my calendar… sometimes, but never works when I need to…

Read More

A Crisis in Business Identity

A company who hit a business downturn contacted me, seeking my help with improving their alignment and efficiency. The deeper I dug I realized this was not an alignment issue. It was an identity crisis. The company had grown quickly. Their rapid success had the company running to keep up, and the inflow of money…

Read More

Books, Peer Groups, and Mentors

It takes time and experience for CEOs to gain the knowledge and wisdom needed to grow their businesses and leadership teams. Three tools that can accelerate the process are books, peer groups and mentors. BOOKS. I love books and am an avid reader. I typically read about eight titles at a time ranging from business and…

Read More

Be Nice

A while ago I was contacted by a couple of people I know who wanted to meet to discuss my interest in becoming the new CEO of a company. They were investors and board members of the company.   I had already heard the company had severe p programs. But to my great surprise no more…

Read More

10 Things Everyone Should Know When Entering The Workplace

  A score of 90% is only an “A” in school. In the workplace 90% is only a passing score. Unlike college, there are much higher grades than “A” in the workplace. Only the problems in school all have answers. The ability to quickly assess whether a problem has a ready answer, identify how much…

Read More

Four Responsibilities A CEO Cannot Delegate (and why)

One of the most common tasks I have is to help a CEO in writing their own job description. Since they work in a variety of industries and possess diverse talents and strengths, much of the job description is different for each individual. But there are four responsibilities essential to a CEO’s job description and…

Read More