Mentor

THE ONE THING YOU CAN’T DO FOR YOURSELF

The one thing you can’t do for yourself… is to coach yourself. Here’s why. You can’t see what you can’t see. Everyone has blind spots. A coach can be an extra set of eyes to assist you in “seeing” and understanding things going on in your organization, marketplace, or even within your leadership team, that…

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Managing The Two “Black Holes” of Business

Marketing and Customer Service are the two “black holes” of business. Both are critical, but neither is ever complete. Unlike more tangible areas of work there is no “quota” to exceed, there is no “inventory” to manage, there is no “work order” to complete. But no matter how much is invested in Marketing and Customer…

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The Only Thing Worse Than Getting It Wrong

I hate my smartphone. It lets me make and receive phone calls… sometimes. It tells me when I receive a voice mail… sometimes. It receives and sends texts… sometimes even on the same day that I or the other person intends. It helps me keep my calendar… sometimes, but never works when I need to…

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The Unappreciated Leadership Trait That Powers All The Rest

As part of a research project I compiled the “best” leadership traits from over 100 sources, including several that aggregated their information from other sources. The total list comprised 237 different attributes. The most frequently listed attributes were expected. They were: Communication Decisiveness Honesty Integrity Confidence However what was a surprise (at least to me)…

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Books, Peer Groups, and Mentors

It takes time and experience for CEOs to gain the knowledge and wisdom needed to grow their businesses and leadership teams. Three tools that can accelerate the process are books, peer groups and mentors. BOOKS. I love books and am an avid reader. I typically read about eight titles at a time ranging from business and…

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Be Nice

A while ago I was contacted by a couple of people I know who wanted to meet to discuss my interest in becoming the new CEO of a company. They were investors and board members of the company.   I had already heard the company had severe p programs. But to my great surprise no more…

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When The Leader Emerges

There is much talk these days about leadership. But to me, leadership is not as simple as skill or poise or authority. And I don’t think you become a leader in a classroom. It is much more than just a management approach. But in the good times it is hard to tell a gifted manager…

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10 Things Everyone Should Know When Entering The Workplace

  A score of 90% is only an “A” in school. In the workplace 90% is only a passing score. Unlike college, there are much higher grades than “A” in the workplace. Only the problems in school all have answers. The ability to quickly assess whether a problem has a ready answer, identify how much…

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A Powerful Tool and Underutilized Tool for Business Leaders

It Is Lonely At The Top Yeah it’s a cliché, but it’s also true. I’ve mentioned this in several postings because it is something every CEO has to deal with to achieve clarity and peace of mind. One underutilized tool to help with this is a CEO peer groups (also called CEO roundtables). A CEO…

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Turning Your Thoughts Into Action

If you are like most CEOs I know your head is overflowing with many new and exciting ideas. New products. Sales promotions. Program enhancements. Innovative equipment. Better customer engagement. There are also not so exciting things in your head. Worries about cash flow. Increasing the margin on sales. Managing inventory and overstock items. Poor quality…

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