Posts Tagged ‘consistency’
MY HEAD EXPLODES!
There is a conversation that happens all too often when I speak with business owners that makes my head explode! It goes something like this. I’m usually speaking with an owner who is struggling with getting something done for the betterment of their business. The business owner says, “I tell them what to do. But…
Read MoreCULTIVATING TRUST
Trust is Essential to Leadership. People enter new relationships with a degree of trust. Then trust either grows or recedes as the relationship develops. If people don’t trust you, they might follow your instructions (kind of), but they won’t follow you. In Stephen M. R. Covey’s best-selling book, “The Speed of Trust: The One Thing…
Read MoreWHAT IS THE FIRST THING YOU LOOK FOR WHEN HIRING?
I had lunch with a friend the other day, a local business owner. She was frustrated with her employees, who never seemed to know what she really wanted. They required constant direction and even micro-managing. I asked, “What is the first thing you look for when hiring?” She was a bit surprised by the question,…
Read MoreTHE ONE THING YOU CAN’T DO FOR YOURSELF
The one thing you can’t do for yourself… is to coach yourself. Here’s why. You can’t see what you can’t see. Everyone has blind spots. A coach can be an extra set of eyes to assist you in “seeing” and understanding things going on in your organization, marketplace, or even within your leadership team, that…
Read MoreManaging The Two “Black Holes” of Business
Marketing and Customer Service are the two “black holes” of business. Both are critical, but neither is ever complete. Unlike more tangible areas of work there is no “quota” to exceed, there is no “inventory” to manage, there is no “work order” to complete. But no matter how much is invested in Marketing and Customer…
Read MoreThe Best Non-Profits Have Much In Common With For-Profits
Over the years I’ve had the blessing of serving non-profits as a volunteer, board member, leadership coach, and as a strategy and performance evaluator. And one big thing has jumped out at me. The best non-profits have much in common with for-profits. Especially in terms of goal setting and strategies. They don’t mistake good works…
Read MoreThe Elephant and the Brown Fur Seals (An Elephant Tale)
The Elephant decides it’s time to start a new employee recognition program by doing this he can personally recognize the staff. He calls this program the Frequent Incentive for Staff Happiness or F.I.S.H. His HR Director quickly puts it in place and has F.I.S.H certificates printed up allowing him to hand them out. Each time…
Read MoreThe Unappreciated Leadership Trait That Powers All The Rest
As part of a research project I compiled the “best” leadership traits from over 100 sources, including several that aggregated their information from other sources. The total list comprised 237 different attributes. The most frequently listed attributes were expected. They were: Communication Decisiveness Honesty Integrity Confidence However what was a surprise (at least to me)…
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