I’m writing this the day before the presidential election. I won’t make further comments about the election because politics and policies, economics and trade, pandemics, and regulation are all challenges that we, as business leaders, own as responsibilities. It matters less what challenges and changes are in front of us, so much as how we…

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There is a lot of talk about telecommuting and how business owners must adapt for the good of their companies and their employees.  It feels like it is becoming an obligation for employers, not a choice, which is not usually a good thing. One reason is telecommuting is not appropriate for every job. Industries particularly…

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At the end of 2012, T-Mobile found itself in a troubling situation.  A planned merger with AT&T had just fallen through, leaving it the smallest of the four national providers (Verizon, AT&T, Sprint, and T-Mobile). Compared with the top two brands, T-Mobile only had about 30% of the subscribers, weaker national coverage, and a consumer…

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I was having lunch with a friend of mine.  He asked, “Have you ever failed at anything?”  “Yes,” I said.  He seemed surprised, “I mean something really big, something that matters.”  “Absolutely,” I said and gave him a couple of examples.  My friend spent the rest of the meal trying to convince me that either…

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Crisis amplifies everything.  It is the same with leadership. In times of crisis, it is essential to stay focused on how leadership works. There is only one leader.  There may be a leadership team, but only one top leader.  The leader sets the WHY and WHAT, and delegates the rest. Leadership is not a democracy. …

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I’ve been stuck in the house for the past couple of weeks. Like most people, my purchases have decreased, but I am trying to buy from local businesses when I have the chance. Most of my experiences have been great. Here are a few examples of experiences that weren’t. “I Don’t Care.” I drove to…

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Covid-19 has hit us in a way that was scarcely imaginable.  It also has humbled us to know how little control we have over our businesses and in life. You’ve been knocked down by this situation.  You are not alone. Step 1: Get Up.  Don’t lay there overanalyzing what hit you.  If you don’t get…

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I am fortunate to have many friends among businesses and to be privy to how they are responding to the health, regulatory, and economic impact of the Corona virus here in the U.S. I asked a few of them to share their experiences in the hope it would be helpful to others. Freight Forwarding Here…

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On the topic of working with family, I thought I’d publish an excerpt from Elephant Tale – Mostly True Stories About Entrepreneurs, a book I wrote a few years ago.  Each chapter in Elephant Tales tells a story about an experience I had in real life, with the people turned into animals to protect the…

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The most potent leadership trait is humility.  Humility is not the diminishment of oneself.  Humility is the act of subordinating oneself to something higher or better. For you, the company leader, the “something higher” is the purpose of the company.  When you subordinate your wants to the company purpose, it provides a powerful example of…

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