LESSONS FROM A TV SHOW

I enjoy watching the genre of reality TV programs where an expert helps owners fix their business. One show, “Restaurant: Impossible,” features an expert who helps a business owner turn around their restaurant with a budget of $10,000 and only 48 hours. Many aspects of the fix are glossed over in a one-hour show, but…

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WHAT ARE YOU DOING THAT IS NEW?

We just sold our house. It is a great house, and we enjoyed raising our family in it, but now my wife and I are empty nesters, so it is no longer a great fit. We are moving on to something new. Your personal life changes, and so do your needs. The same is true…

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HERE’S HOW TO LEAD WITH OPTIMISM

As leaders, we truly earn our positions and paychecks when things are not going well – even touching on failure. In these times, it is essential to be a role model for the business. People want to follow a leader who keeps going and keeps them going and motivated. It is distressing and depressing for…

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TRUE ENTREPRENEURS POSSESS AN AMAZING SUPERPOWER

True entrepreneurs possess an amazing superpower – a peculiar type of myopia that makes everything seem possible. The entrepreneur sees a gap, an inefficiency, an opportunity, and their passion fulfills the need better. Money is never their top priority.  The entrepreneur sees the goal so vividly all the problems and obstacles fade into the background. …

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CULTURE IS PEOPLE

Culture is the beliefs and practices of a group. The group members agree to believe (or at a minimum) commit to behaving according to the culture. Culture is not the WHY the group exists (that is purpose) – it is the HOW. Culture is not the same as values. Rather they are the expression of…

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YOUR CORPORATE VALUES SHOULD BE SPECIFIC AND ACTIONABLE

I’ve had the opportunity to review dozens of business values from different companies. Most use only single-word values, like: Accountability Honesty Quality Teamwork Communication Nothing wrong with the intent. It is just that single-word values are difficult to practice because they are subjective and lack clarity. Single-word values may be beneficial in describing “do-nots”, but…

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BUSINESS IS THE BACKBONE OF THIS COUNTRY

backbone

I’m writing this the day before the presidential election. I won’t make further comments about the election because politics and policies, economics and trade, pandemics, and regulation are all challenges that we, as business leaders, own as responsibilities. It matters less what challenges and changes are in front of us, so much as how we…

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TELECOMMUTING IS NOT SIMPLE

telecommuting

There is a lot of talk about telecommuting and how business owners must adapt for the good of their companies and their employees.  It feels like it is becoming an obligation for employers, not a choice, which is not usually a good thing. One reason is telecommuting is not appropriate for every job. Industries particularly…

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HERE’S HOW DAVID BECAME GOLIATH

wireless subscriptions market share

At the end of 2012, T-Mobile found itself in a troubling situation.  A planned merger with AT&T had just fallen through, leaving it the smallest of the four national providers (Verizon, AT&T, Sprint, and T-Mobile). Compared with the top two brands, T-Mobile only had about 30% of the subscribers, weaker national coverage, and a consumer…

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