As companies emphasize process to accommodate growth, a key concern becomes what to do with one’s “heroes.” “Heroes” are those people in your company whom everyone depends on to fix things and get things done. So what is the conflict between “heroes” and growth? Here are three. “Heroes” are unable to be duplicated. Each “hero”…

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The First Three Answers You Need Each Week To Run A Business

At times in my career I was asked to take the helm of organizations that were struggling. Sometimes it required a turn around. Other times a jumpstart out of malaise. Either required a closer than usual monitoring of financial performance. Here are the first three questions I asked each week. Do We Have Enough Cash?…

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Practices That Dull Competence and Integrity

Competence is the ability to do something successfully or efficiently. Competence is fundamental to efficiency, good work and performance. Integrity is the state of being whole and undivided. This requires honesty, and having strong and unified principles. Integrity is essential for teamwork, quality and customer service. Why highlight these two traits?Og A lack of competence…

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