There are so many different organizations with different issues these days, and there is so much to write about, I thought I’d ask directly, “What is the top issue you are facing today?” Please respond by return email.  I will keep all responses confidential.  No individually identifiable information will be published. I will use the…

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I was speaking with a colleague who was lamenting her issues with patience. She felt herself either caught the victim of being too patient or losing opportunities by not being patient enough. She wanted to know how to develop more patience and use it more productively. I told her the key thing to understand is…

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How Important Are the Decisions You Make? Leadership is a lonely position.  Big decisions require wise counsel.  The more critical the decision, the more important the counsel becomes. Do you have the proper support system to help you with decisions?  Do you find yourself struggling, as described by Winston Churchill, “Want of foresight, unwillingness to…

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I saw someone wearing a t-shirt the other day with the kind of snarky comment that I appreciate with my sense of humor. It read: “I don’t suffer from insanity; I enjoy every minute of it.” After a chuckle, I wanted to buy this t-shirt to give it to the owners and CEOs of companies…

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The one thing you can’t do for yourself… is to coach yourself. Here’s why. You can’t see what you can’t see. Everyone has blind spots. A coach can be an extra set of eyes to assist you in “seeing” and understanding things going on in your organization, marketplace, or even within your leadership team, that…

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Marketing and Customer Service are the two “black holes” of business. Both are critical, but neither is ever complete. Unlike more tangible areas of work there is no “quota” to exceed, there is no “inventory” to manage, there is no “work order” to complete. But no matter how much is invested in Marketing and Customer…

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I hate my smartphone. It lets me make and receive phone calls… sometimes. It tells me when I receive a voice mail… sometimes. It receives and sends texts… sometimes even on the same day that I or the other person intends. It helps me keep my calendar… sometimes, but never works when I need to…

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Over the years I’ve had the blessing of serving non-profits as a volunteer, board member, leadership coach, and as a strategy and performance evaluator. And one big thing has jumped out at me. The best non-profits have much in common with for-profits. Especially in terms of goal setting and strategies. They don’t mistake good works…

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A company who hit a business downturn contacted me, seeking my help with improving their alignment and efficiency. The deeper I dug I realized this was not an alignment issue. It was an identity crisis. The company had grown quickly. Their rapid success had the company running to keep up, and the inflow of money…

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I compiled a list of top leadership traits according to business periodicals, educational institutions, and leadership organizations, and “top 10 lists” (with a few social media pundits for good measure). Here are the top 10 leadership traits from my compilation. Communication Decisiveness Honesty Integrity Confidence Passion Vision Courage Focus Humility What I discovered caused me…

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