I was having lunch with a friend of mine.  He asked, “Have you ever failed at anything?”  “Yes,” I said.  He seemed surprised, “I mean something really big, something that matters.”  “Absolutely,” I said and gave him a couple of examples.  My friend spent the rest of the meal trying to convince me that either…

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Small business owners are struggling with a lot these days, COVID-19 health fears, correctly applying for and spending stimulus funds, regulatory limits on business, erratic supply chains, and protecting employees (and customers) in the workplace.  Stacked upon that is the need to reinvent or pivot their businesses for the future economy.  With all the pressure…

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Crisis amplifies everything.  It is the same with leadership. In times of crisis, it is essential to stay focused on how leadership works. There is only one leader.  There may be a leadership team, but only one top leader.  The leader sets the WHY and WHAT, and delegates the rest. Leadership is not a democracy. …

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The most important question a business owner should be asking today is: “If I were to start over, what would the company look like?” The COVID-19 pandemic had a massive effect on us all, including me. I started this year trending into perhaps the best year of my company’s short life. It felt like we…

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