I’m writing this the day before the presidential election. I won’t make further comments about the election because politics and policies, economics and trade, pandemics, and regulation are all challenges that we, as business leaders, own as responsibilities. It matters less what challenges and changes are in front of us, so much as how we…

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The most important thing to know in this economy is two-fold, “Who is my customer?” and “Why do they buy from me?” I know these are fundamental questions in any business, but the key is, things have changed.  The pat answers that were true in March 2020 are now likely to have changed.  And the…

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There are so many different organizations with different issues these days, and there is so much to write about, I thought I’d ask directly, “What is the top issue you are facing today?” Please respond by return email.  I will keep all responses confidential.  No individually identifiable information will be published. I will use the…

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A pivot is a shift from a fixed point to gain an advantage. Essentially, a pivot is a change in strategy to focus the company on an existing internal strength or a gap in the market, it is equipped to meet. Here are 5 things a successful pivot can improve for your business. Target the…

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We’ve all heard “ready, aim, fire,” as the instructions for hitting a target.  We often use it as a metaphor in business.  The first stage is ready.  What does it mean to be ready? In business, ready is preparation. Target is the goal setting. Fire is the execution of the plan. Consider target shooting as…

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Covid-19 has hit us in a way that was scarcely imaginable.  It also has humbled us to know how little control we have over our businesses and in life. You’ve been knocked down by this situation.  You are not alone. Step 1: Get Up.  Don’t lay there overanalyzing what hit you.  If you don’t get…

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I am fortunate to have many friends among businesses and to be privy to how they are responding to the health, regulatory, and economic impact of the Corona virus here in the U.S. I asked a few of them to share their experiences in the hope it would be helpful to others. Freight Forwarding Here…

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On the topic of working with family, I thought I’d publish an excerpt from Elephant Tale – Mostly True Stories About Entrepreneurs, a book I wrote a few years ago.  Each chapter in Elephant Tales tells a story about an experience I had in real life, with the people turned into animals to protect the…

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According to the U.S. Department of Justice, this is the situation faced by the over 10,000 ex-offenders released from state and federal prisons every week. And two-thirds are likely to be rearrested within three years. The DOJ article describes the challenge this way, “What can be done to help people who are released from prison…

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