I’m writing this the day before the presidential election. I won’t make further comments about the election because politics and policies, economics and trade, pandemics, and regulation are all challenges that we, as business leaders, own as responsibilities. It matters less what challenges and changes are in front of us, so much as how we…

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There are so many different organizations with different issues these days, and there is so much to write about, I thought I’d ask directly, “What is the top issue you are facing today?” Please respond by return email.  I will keep all responses confidential.  No individually identifiable information will be published. I will use the…

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Crisis amplifies everything.  It is the same with leadership. In times of crisis, it is essential to stay focused on how leadership works. There is only one leader.  There may be a leadership team, but only one top leader.  The leader sets the WHY and WHAT, and delegates the rest. Leadership is not a democracy. …

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I’ve been stuck in the house for the past couple of weeks. Like most people, my purchases have decreased, but I am trying to buy from local businesses when I have the chance. Most of my experiences have been great. Here are a few examples of experiences that weren’t. “I Don’t Care.” I drove to…

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The most potent leadership trait is humility.  Humility is not the diminishment of oneself.  Humility is the act of subordinating oneself to something higher or better. For you, the company leader, the “something higher” is the purpose of the company.  When you subordinate your wants to the company purpose, it provides a powerful example of…

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Out in the ocean, as long as you see the barest edge of the land, you know exactly where you are.  But move a few yards in the wrong direction, and the horizon disappears.  Without that visual beacon, it is easy to lose your bearings.  You have no idea where you are, or even how…

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There is a conversation that happens all too often when I speak with business owners that makes my head explode! It goes something like this. I’m usually speaking with an owner who is struggling with getting something done for the betterment of their business. The business owner says, “I tell them what to do.  But…

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I was speaking with a colleague who was lamenting her issues with patience. She felt herself either caught the victim of being too patient or losing opportunities by not being patient enough. She wanted to know how to develop more patience and use it more productively. I told her the key thing to understand is…

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  I thought it was obvious the answer is no.  Yet a Google search produced 111,000,000 results of debate, justification, and philosophizing in less than one second.  Regardless of the discussion, the end never justifies the means.  This belief is an essential part of humanity. I know you already know this. Still, sometimes amid the…

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I know someone I only hear from when they want something.  They might want a recommendation.  Or they want to borrow something.  Or they need a special favor. Yet when I reach out to them, I seldom get a response.  And when I do get a reply it is much delayed, or someone else contacts…

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