Purpose

THE ESSENTIAL INGREDIENT FOR KIND LEADERSHIP

In my last email, I explained how being “nice” is self-focused and short-term.  Mastering kindness develops many skills that are an essential part of leadership like choosing long-term results over short-term.  Giving honest feedback versus spin.  Communicating, not just talking numbers. If you didn’t receive my comments about nice vs. kind leadership, you can read…

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IS YOUR LEADERSHIP STYLE “NICE” OR “KIND”?

The commercial message for the KIND® protein bar was a smart play on words, “Nice tells you what you want to hear, but kind is honest.” It brought me back to a time long ago that taught me to be kind, instead of nice. I was at a software company, and we were having difficulties finding new…

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YOU ARE WHAT YOUR CUSTOMERS SAY YOU ARE

Years ago I joined a company just as they were preparing to launch a new (and expensive) marketing campaign. A focus group comprised of a dozen customers was invited to preview the campaign. As the new executive, I was asked to attend. The central message of the campaign was “innovation.” Its focus centered upon all…

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Purpose: The Big Why

As a CEO coach, I’m often called on to help address a specific problem. But as the solution is identified and put in place we then turn to how the problem occurred, or more often, why. The answer to why is someone made a decision (or didn’t make a decision) in line with the company’s…

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