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Strategy

WHAT DOES IT MEAN TO CLOSE STRONG?

What does it mean to close strong? In a football game, it means to leave it all on the field in the fourth quarter to win. In a football season, it means to win enough games to meet the goal. Many coaches break the season down into quarters and change tactics to maximize the opportunity.…

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DO YOU GROOM YOUR LEADERS OR JUST PROMOTE THEM?

“It was her turn,” said the CEO. I had asked the CEO how a specific member of their leadership team was promoted to that position. I’ve heard other answers like, “They’ve been with me a long time.” “I trust them.  She is very loyal.” “He needed to make more money.” “My [family member] needed a…

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HOW TO SELL DOG TRAINING

The business owner was an experienced dog trainer who needed to turn her part-time venture into a full-time business. She advertised “Dog Training” and received a good number of inquiries weekly. But most of the people who called wanted “sit, stay and fetch” for $20 an hour. Her offering was four 2-hour sessions at $100…

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HOW TO HAVE MORE FUN AND MAKE MORE MONEY – PART 3

The steps to having more fun and making more money are aligning your business’ purpose with your personal purpose, creating business goals that fulfill the purpose with strong execution and surrounding yourself with people who support your purpose and who have the ability to accomplish the goals. People are important. The “right” people are often…

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HOW TO HAVE MORE FUN AND MAKE MORE MONEY – PART 2

The first step to having more fun and making more money is to align your business’ purpose with your personal purpose. The second step is to create and execute business goals that progress the business’s purpose. This might sound easy, but it’s not.  And more important, it’s not common. According to research done by the…

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THE ELEPHANT AND THE DEER (an Elephant Tales story)

elephant tales

As the Elephant’s company continued to grow, he noticed his team of ants struggle to keep up with the volume of work.  The ants worked hard, and he hired new ones as fast as possible, but the higher volumes and faster turnarounds seemed beyond the ants’ skill and experience. The Elephant decided to hire a…

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THE ONE THING YOU CAN’T DO FOR YOURSELF

The one thing you can’t do for yourself… is to coach yourself. Here’s why. You can’t see what you can’t see. Everyone has blind spots. A coach can be an extra set of eyes to assist you in “seeing” and understanding things going on in your organization, marketplace, or even within your leadership team, that…

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The First Three Answers You Need Each Week To Run A Business

At times in my career I was asked to take the helm of organizations that were struggling. Sometimes it required a turn around. Other times a jumpstart out of malaise. Either required a closer than usual monitoring of financial performance. Here are the first three questions I asked each week. Do We Have Enough Cash?…

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Purpose: The Big Why

As a CEO coach, I’m often called on to help address a specific problem. But as the solution is identified and put in place we then turn to how the problem occurred, or more often, why. The answer to why is someone made a decision (or didn’t make a decision) in line with the company’s…

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Managing The Two “Black Holes” of Business

Marketing and Customer Service are the two “black holes” of business. Both are critical, but neither is ever complete. Unlike more tangible areas of work there is no “quota” to exceed, there is no “inventory” to manage, there is no “work order” to complete. But no matter how much is invested in Marketing and Customer…

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