Strategy

HOW TO SELL DOG TRAINING

The business owner was an experienced dog trainer who needed to turn her part-time venture into a full-time business. She advertised “Dog Training” and received a good number of inquiries weekly. But most of the people who called wanted “sit, stay and fetch” for $20 an hour. Her offering was four 2-hour sessions at $100…

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HOW TO HAVE MORE FUN AND MAKE MORE MONEY – PART 3

The steps to having more fun and making more money are aligning your business’ purpose with your personal purpose, creating business goals that fulfill the purpose with strong execution and surrounding yourself with people who support your purpose and who have the ability to accomplish the goals. People are important. The “right” people are often…

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HOW TO HAVE MORE FUN AND MAKE MORE MONEY – PART 2

The first step to having more fun and making more money is to align your business’ purpose with your personal purpose. The second step is to create and execute business goals that progress the business’s purpose. This might sound easy, but it’s not.  And more important, it’s not common. According to research done by the…

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THE ELEPHANT AND THE DEER (an Elephant Tales story)

elephant tales

As the Elephant’s company continued to grow, he noticed his team of ants struggle to keep up with the volume of work.  The ants worked hard, and he hired new ones as fast as possible, but the higher volumes and faster turnarounds seemed beyond the ants’ skill and experience. The Elephant decided to hire a…

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THE ONE THING YOU CAN’T DO FOR YOURSELF

The one thing you can’t do for yourself… is to coach yourself. Here’s why. You can’t see what you can’t see. Everyone has blind spots. A coach can be an extra set of eyes to assist you in “seeing” and understanding things going on in your organization, marketplace, or even within your leadership team, that…

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The First Three Answers You Need Each Week To Run A Business

At times in my career I was asked to take the helm of organizations that were struggling. Sometimes it required a turn around. Other times a jumpstart out of malaise. Either required a closer than usual monitoring of financial performance. Here are the first three questions I asked each week. Do We Have Enough Cash?…

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Purpose: The Big Why

As a CEO coach, I’m often called on to help address a specific problem. But as the solution is identified and put in place we then turn to how the problem occurred, or more often, why. The answer to why is someone made a decision (or didn’t make a decision) in line with the company’s…

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Managing The Two “Black Holes” of Business

Marketing and Customer Service are the two “black holes” of business. Both are critical, but neither is ever complete. Unlike more tangible areas of work there is no “quota” to exceed, there is no “inventory” to manage, there is no “work order” to complete. But no matter how much is invested in Marketing and Customer…

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The Only Thing Worse Than Getting It Wrong

I hate my smartphone. It lets me make and receive phone calls… sometimes. It tells me when I receive a voice mail… sometimes. It receives and sends texts… sometimes even on the same day that I or the other person intends. It helps me keep my calendar… sometimes, but never works when I need to…

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The Best Non-Profits Have Much In Common With For-Profits

Over the years I’ve had the blessing of serving non-profits as a volunteer, board member, leadership coach, and as a strategy and performance evaluator. And one big thing has jumped out at me. The best non-profits have much in common with for-profits. Especially in terms of goal setting and strategies. They don’t mistake good works…

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